From baggage claim, take the elevator or escalator to the Boarding Level of the Main Terminal SkyConnect station (Level 3). The train will take you directly to the rental counter.
If you do not have any luggage, please walk from the Airside to the Main Terminal SkyConnect station. The entrance is located between P.F. Chang's and Hard Rock Cafe on the 3rd floor. It is clearly marked with overhead signs. Once you get into the station, take the escalator or elevator up one level to the Boarding Level. Get on the SkyConnect and take it to the Rental Car Center.
Gold customers please note: the flight information is compulsory so the vehicle can be assigned to the correct terminal.
Please note: Credit Cards and Debit Cards can be used at the start of a rental, however there are some restrictions regarding the use of a debit card. To qualify for a rental using a debit card, you will be required to provide proof of a return airline flight that coincides with your rental and present two (2) valid forms of identification. If you are returning from a cruise ship, you MUST show proof of Florida residency and present the original cruise ticket along with two (2) valid forms of identification. You can use a debit card if it is already included in your Gold Plus Rewards profile or the rental is an Insurance Replacement rental. Regardless of which card was used for the reservation and pick up of the car, debit cards are accepted for payment at the end of your rental. Please refer to Forms of Payment in the Rental Qualifications & Requirements for complete information.
